(4.0 / 5)6+ Ratings

Mydeal Reviews

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Overall Rating

4.0
6 Reviews
  • 556%
  • 444%
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About Mydeal

MyDeal.com.au is an Australian online shopping site that offers a wide range of products. It provides customers with quality products from a curated selection of trusted retailers. The site offers discounts on a variety of items, from tools and appliances to clothing and beauty products. Shoppers can browse the latest deals, collections, categories, and featured sellers. The site also offers free shipping on selected items. It's a premier online destination for home and lifestyle products where millions of consumers come to shop online. The site has over 1 million lifestyle products across 3,500 departments. Since 2011, it has brought Australian shoppers the biggest brands, the best deals, discounts, and sales on an extensive range of home and lifestyle products. It is recognized as a leader in retail innovation and business growth.

Mydeal Pros & Cons

Pros:

  • Large Product Range: MyDeal offers millions of items from a wide range of sellers, including furniture, home and garden, appliances, electronics, and more.
  • Affordable Prices: The platform is known for providing low prices, making it an attractive option for budget-conscious shoppers.
  • Convenient Shopping: MyDeal provides a secure, fast, and easy way to shop, with the option to use their mobile app for seamless shopping experiences.

Cons:

  • Poor Customer Service: Many customers have reported difficulty in contacting MyDeal for issues, with some experiencing unresponsive customer service.
  • Delivery Issues: There have been complaints about delayed or missing deliveries, with some items not being dispatched or delivered as promised.
  • Quality Control Issues: Several reviews mention receiving faulty or low-quality products, with some items not matching the descriptions provided.
  • Unreliable Sellers: Some customers have reported dealing with untrustworthy sellers through MyDeal, leading to issues with refunds and product quality.
  • False Advertising: There have been instances of false advertising, where products were advertised as available when they were not, or with misleading information.

Overall Rating: MyDeal has a poor overall rating, with 1.2 stars from 310 reviews on Sitejabber and 1.8 stars from 290 reviews on PissedConsumer.

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Mydeal Customer Reviews (6)

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Daisy Cooke
Daisy Cooke
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Jul 12, 2024
Kimberly Horsley
Kimberly Horsley
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Jul 9, 2024
Victoria Forrester
Victoria Forrester
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Jul 9, 2024
Gene Bazhaev
Gene Bazhaev
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Jul 9, 2024
Zágon Berecz
Zágon Berecz
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Jul 9, 2024
Gretta Mitchell
Gretta Mitchell
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Jul 6, 2024

Mydeal Customer’s Q&A

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Mydeal Features and Benefits

MyDeal.com.au is an online marketplace with several key features and benefits:

Key Features:

  • Wide range of products: Offers millions of items from a huge range of sellers.
  • Product descriptions and specifications: Each product is accompanied by its own set of product descriptions and specifications.
  • Easy account creation: Customers can create a MyDeal account with an email address and/or link their social media accounts.
  • Order tracking: Customers can track their orders by logging into their MyDeal account.

Benefits:

  • Quality products: Offers quality products from a curated selection of trusted retailers.
  • Value for money: Aims to make life more affordable for all Australians by offering the best value on the most extensive range of home and lifestyle products.
  • Customer service: Has a dedicated customer service team ready to support customers for a quick and easy experience.
  • Mobile app: Has a mobile app with over 6 million products and heaps of daily deals and discounts.

These features and benefits help customers make informed decisions, avoid potential disadvantages, and buy products that suit their specific needs and expectations.

Mydeal Pricing

MyDeal.com.au offers a wide range of products at various prices. The pricing depends on the product category and the seller. The website features products from different categories like home appliances, furniture, baby & kids items, hardware, and more. Sellers have the option to provide a recommended retail price (RRP) as a comparison price, which is displayed with the product listing. This RRP must be the list price, or recommended retail price, for the product from the manufacturer or authorised distributor. Sellers can update the price for their products on MyDeal in near real time. For specific pricing details, it's best to visit the website and check the product listings.

Payment Method

MyDeal.com.au accepts various payment methods for customer convenience. These include:

  • VISA
  • Mastercard
  • AMEX
  • PayPal
  • Zip Pay
  • Afterpay
  • ApplePay
  • GooglePay

Zip Pay checkout has a maximum spend limit of $1000, however, any amount over $1000 can be paid directly in the Zip Pay checkout.

Please note that terms and conditions apply to each payment method. It's recommended to read and understand these before proceeding with payment. Enjoy your shopping experience on MyDeal.com.au!

Mydeal FAQs

FAQ

Mydeal Alternatives

Here are the top 10 alternatives to MyDeal.com.au:

  1. eBay.com.au: A global online marketplace where you can buy and sell electronics, cars, clothes, collectibles, and more.
  2. Catch.com.au: Offers low prices on big brands in fashion, tech, beauty, grocery, sports, and more.
  3. Kogan.com: Australia's premier online shopping destination, offering deals on TVs, tech, homewares, fitness, fashion, tools, outdoor, and more.
  4. BigW.com.au: Offers a wide range of products for families, including gifts, books, baby items, and home goods.
  5. Lasoo.com.au: Allows you to save up to 85% off your favourite brands and retailers, including appliances, barbeques, chemists, and more.
  6. Amazon.com.au: The Australian version of the world's largest online retailer, offering a vast selection of goods across numerous categories.
  7. TheMarket.com.au: An online marketplace offering a wide range of products from various sellers.
  8. OzSale.com.au: An online shopping club that offers members exclusive access to sales on top brands.
  9. TheIconic.com.au: An online fashion and sports retailer, offering a wide range of clothing, shoes, and accessories.
  10. Bunnings.com.au: An online marketplace for home improvement and outdoor living products.

These sites offer a wide range of products at competitive prices, similar to MyDeal.com.au. They are ranked by their affinity to MyDeal.com.au in terms of keyword traffic, audience targeting, and market overlap. Enjoy exploring these alternatives!

FAQ

How To Open A Mydeal Account?

To open an account on MyDeal.com.au, follow these steps:

  1. Visit the MyDeal.com.au website.
  2. Look for the 'Sign Up' or 'Register' option, usually located at the top right corner of the homepage.
  3. Click on it and you will be redirected to the registration page.
  4. Here, you can create a MyDeal account with an email address and/or link your social media accounts.
  5. Enter the required details such as your name, email address, and create a password.
  6. Once you've filled in all the necessary information, click on the 'Create Account' or 'Register' button.
  7. You will receive a confirmation email to the email address you provided. Click on the link in the email to verify your account.
  8. After verification, you can log in to your account using the email and password you registered with.

Remember, if you complete a purchase with an unregistered email address, a separate account will be created. Also, MyDeal accounts cannot be combined. If you're unsure if you have a MyDeal account, you can reset your password. If a MyDeal account exists, you can reset your password.

Please note that terms and conditions apply when creating an account on MyDeal.com.au. It's recommended to read and understand these before proceeding with account creation.

That's it! You now have a MyDeal account and can start shopping. Enjoy your shopping experience on MyDeal.com.au!

FAQ

Mydeal Return Policy?

The return policy of MyDeal.com.au allows for a return for a refund or exchange where the customer has changed their mind, provided the product is returned within 14 days of receiving the product and is in a resalable condition. This means it is unopened with any packaging seals still intact, unused, unworn, and not damaged in any way.

However, MyDeal.com.au is not required to accept change of mind returns on items outside the specified return window, change of mind due to pricing changes or change of mind returns of items that do not comply with this Change of Mind Returns Policy.

The customer will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by MyDeal.com.au, the customer will not be eligible for a refund or exchange. If the returned item does not meet the conditions of this policy, the customer will be responsible for the cost of receiving the returned goods back to their nominated address.

Certain products are excluded from change of mind returns, usually due to hygiene reasons. This includes underwear and intimates, swimwear, foodstuffs and consumables, face masks, medicines, and piercings. This is specified in the product listing.

Change of mind returns are given at the sole discretion of each Seller on a case by case basis. Items that are returned without the Seller's approval will not be eligible for a refund.

For warranty claims or if the product is damaged or faulty, customers are advised to contact MyDeal.com.au as soon as possible. They should provide clear photos or a short video to display the damage or fault. Once the enquiry is submitted, the Seller will be able to review it and help provide a resolution.

Purchases on MyDeal.com.au are automatically covered under their refund guarantee policy on select items and there's no extra fee for coverage. This means that if the item doesn’t arrive or wasn’t what was described in the listing, MyDeal.com.au will make sure the customer gets the item ordered or they will be refunded the purchase price and postage costs.

Please note that terms and conditions apply to the refund guarantee policy.

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